Documentation assistant for operators

In a manufacturing company, documentation builds up over the years: process sheets for every product, equipment setting tables, manufacturer manuals in several languages, safety instructions, quality requirements. Some of it sits in SharePoint, some on a shared drive, the drawings in a SolidWorks or Autodesk Inventor PDM system the operator cannot access, and some in paper binders in a cabinet on the shop floor. When an operator needs the temperature for a new product, the torque for a nut or a tolerance from a drawing, the fastest way is to ask the foreman. The foreman answers dozens of such questions per shift, a new employee works independently only after several weeks, and a setting recalled from memory is sometimes from an old version of the sheet.

We build a Copilot agent in your Microsoft 365 tenant that answers only from approved documents in a SharePoint library. Together with your process engineers we put the documents in order: current versions of process sheets, equipment manuals, setting tables and safety instructions with clear owners and versions, and only approved drawing PDFs with a number and revision, not source files, travel from SolidWorks or Inventor into the library through a Power Automate flow. The operator asks in Teams on a tablet at the workstation or on a phone, for example what pressing pressure applies to a product by drawing number, and gets an answer with a link to the specific document, page and version so they can check it themselves. If the information is not in the documents or the sheet is marked as in progress, the agent says so and points to the foreman or process engineer instead of guessing. Access is managed through Entra ID by department and role, the agent never edits documents, all questions stay in your tenant and are visible in a log, from which the process engineers see which instructions are missing or unclear.