Inventory
We list devices, systems, access and connections, and draw a diagram. We assess what runs reliably and what is a risk because of its age or end of support.
IT infrastructure management
Network, servers, databases, devices and web projects, managed as one system rather than separate services. One SLA, one contact, one set of documentation that belongs to you.
Built for ISO 27001NIS2 DORA
- Workstations and helpdesk
- Servers
- Network and VPN
One infrastructure, one accountable partner
- 1 SLA for the whole infrastructure, not for each part separately
- 24/7 monitoring and incident logging
- Documented diagram, access and configurations are yours
- Hybrid on-premises and cloud infrastructure together
When one vendor looks after the network, another the databases and a third the website, a failure starts a long argument about whose responsibility it is. Meanwhile the company is not working. Infrastructure is a whole: a slow database is often a network problem, and a website that is down is an expired certificate on a server nobody maintained.
We take over the entire infrastructure and answer for how it works as a whole: we inventory and document it, connect it to a single monitoring system, agree on update windows and response times, and keep backups of configurations and data. From VPNs and network equipment to databases, mobile devices and web projects, there is one contract, one contact and one SLA. We look after both the on-premises and the cloud side, and the links between them.
What we manage
Separate expertise for each area, shared responsibility.
Workstations and helpdesk
Computers, updates, protection and employee support at one price per user.
Learn more 
Servers
Implementation, monitoring, updates, backup and proactive management under SLA plans.
Learn more 
Network and VPN
Firewalls, switches, Wi-Fi, VPN with 2FA, configuration backups and replacement hardware.
Learn more 
Databases
MS SQL, MySQL, MariaDB, PostgreSQL: performance, point-in-time backups, clusters.
Learn more What changes when infrastructure is managed as a whole
| Separate vendors | MDP CLOUD | |
|---|---|---|
Who is accountable when something breaks | everyone argues over whose part it is | one partner, one number |
Monitoring | each in their own tool, or none | one platform, 24/7 |
Documentation | scattered or missing | one diagram, access and configurations |
Updates | each on their own schedule | agreed windows for the whole infrastructure |
Backups | servers, maybe | servers, databases, network configurations, workstations |
Report to management | several invoices | one monthly report with metrics |
How we take over your infrastructure
Within 2–4 weeks, with no downtime.
Access and backup
We take over and replace access credentials, enable 2FA, back up configurations and data, and run the first recovery test.
Monitoring and SLA
We connect every layer to monitoring and agree on priorities, response times and update windows.
Management and roadmap
We keep managing, report every month and draw up a multi-year plan for upgrading equipment and systems, with no surprise investments.
Frequently asked questions
Can you take over infrastructure from another vendor?
Yes. We start with an inventory and documentation and plan the takeover in stages so that no system stops working. We coordinate with the previous vendor.
Do we need to replace our existing equipment?
Not right away. We assess what runs reliably and what is no longer supported by the manufacturer, and draw up a replacement plan. Network equipment can also be rented.
How is service quality measured?
The SLA sets response times by incident priority, and the monthly report shows availability, number of incidents and resolution time.
Do you also manage systems that run in the cloud?
Yes. Most companies run a mixed infrastructure, part in the office and part in the cloud. We manage both sides and the links between them.
Related services
Managed IT for business: one price per user
We take over workstation management, security and employee support.
Microsoft 365
Microsoft 365 is the work environment of most companies: email, Teams, files, access.
Mobile device management (MDM)
Your employees' phones hold company e-mail, Teams, documents and logins.
Expertise confirmed by certifications
This service is delivered by specialists with valid international certifications. Their expertise is confirmed by independent organisations, not by us.
-
Certified Information Security Manager
Security governance, policies and incident processes following the ISACA methodology.
-
Certified in Risk and Information Systems Control
Risks are assessed and controlled using the international IT risk methodology.
-
ISO/IEC 27001 Lead Implementer
The service is delivered in line with the requirements of an ISO/IEC 27001 management system.
Get an infrastructure management quote
Tell us what infrastructure you have. We will send a quote with an SLA within 1 business day.
We reply within 1 business day