Choosing the process
Together we pick the process that repeats most often, has a clear definition of "done" and has its data in your systems. We define what the AI does on its own and what it does only after a person approves.
AI for wholesale
Orders arrive as emails, Excel sheets, PDFs and through EDI from retail chains, customers call about stock and contract prices, and every month accounting chases debtors. AI agents move orders into SAP Business One, NetSuite or Business Central, answer B2B customers from your data and prepare quotes and reminders, and the sales rep approves.
Built for ISO 27001NIS2 DORA
- Quotes by customer group
A sales rep spends half the day retyping emailed orders into SAP Business One
- 4 channels email, Excel, PDF and EDI into one queue
- Own price a customer sees only their own contract terms
- Minutes an order in SAP Business One instead of manual entry
- SAP B1, NetSuite, BC integration via API, export or email
In a wholesale company, orders arrive through every channel: one customer sends an Excel file with their own codes, another a PDF from their procurement system, a third writes "same as last time, but double", and retail chains send orders through EDI that also have to be checked against prices and stock. The sales rep retypes each one into SAP Business One, NetSuite or Microsoft Dynamics 365 Business Central, checks stock, remembers that this customer has a contract price, and answers a call about order status at the same time. Suppliers send new price lists in different formats, and someone has to load them into product records and into the PrestaShop B2B web shop. At month end accounting exports the receivables list from the accounting system and writes reminders by hand.
AI takes over this routine: it reads orders in any format and prepares them in SAP Business One or NetSuite as unconfirmed documents, answers B2B customers about stock, their contract prices and order status from ERP data, generates quotes by customer group, cleans up supplier catalogues before they are imported into the ERP and PrestaShop, and prepares payment reminders from the receivables report. The sales rep, purchasing manager or accountant approves in the familiar window of their own system. MDP CLOUD implements these solutions with Claude, ChatGPT or Microsoft Copilot and connects them to SAP Business One, NetSuite or Business Central through an API, file export or email flow, depending on your version. The first step is access and where the data lives: a customer must see only their own prices and stock, and contracts and pricing stay in your environment in the EU.
What we implement for wholesale
The 5 solutions we implement most often in this industry. Each one starts with a single process, has a human approval step and is measured.
Orders from email, Excel and PDF into SAP Business One
The agent receives orders from a mailbox, Excel attachments, PDFs and the EDI feed, recognises customer codes and maps them to your product records, checks stock and contract prices and prepares the order in SAP Business One or NetSuite as an unconfirmed document. Unclear lines (an unknown code, insufficient stock) are flagged for the sales rep. The rep approves the order in the usual window, and the customer receives a confirmation with a delivery date.
What we build it with: Document recognition + Claude agent via API + SAP Business One or NetSuite integration
B2B customer assistant: stock and order status
A customer asks in the PrestaShop B2B web shop, by email or in Teams about stock, their contract prices, order status or an invoice copy, and gets an answer from SAP Business One or Business Central data within seconds. The assistant sees only that customer's contract and never shows other customers' prices. New orders and discount requests are handed to the sales rep.
What we build it with: Claude assistant via API + SAP Business One or Business Central data, PrestaShop B2B chat window
Quotes by customer group
Using your pricing rules (customer groups, volume discounts, seasonal promotions) and base prices from SAP Business One or NetSuite, it generates price lists and commercial quotes from Word or Excel templates, with customer details from your CRM. The sales rep reviews, adjusts and sends, and the quote is attached to the customer record in the CRM. A new price list for all groups is ready in minutes, not a day.
What we build it with: Copilot in Word and Excel + Power Automate flow with a price export from SAP Business One or NetSuite
Product catalogue from supplier files
It turns supplier price lists and catalogues from Excel, CSV or PDF into product records with a uniform structure: names, codes, units of measure, packaging, EAN and descriptions in your catalogue language. Changed prices and new products are flagged for the purchasing manager to approve. Approved data is imported into SAP Business One, NetSuite or Business Central and into the PrestaShop B2B web shop.
What we build it with: ChatGPT via API + import into SAP Business One or NetSuite and PrestaShop
Payment reminders and reconciliation
From the receivables report of SAP Business One or NetSuite and your bank statements, it matches received payments to invoices, flags unclear amounts and prepares reminder emails by overdue stage and customer importance. The accountant approves the reminder list before anything is sent, and reconciled payments are posted to the accounting system through an import. Decisions on credit limits and stopping deliveries are made by your manager.
What we build it with: Claude via API + SAP Business One or NetSuite reports and bank statements
How we implement it
From the first conversation to a working solution, with measurement and ongoing support.
Access and data
We put access to files and systems in order, give the AI its own identity with the least privileges it needs, turn on an action log and choose where the model runs: your Microsoft 365, Amazon Bedrock in an EU region or our GPU cloud in Lithuania (EU).
Build and test
We build the solution with Copilot, Claude or ChatGPT, whichever fits the task, connect it to your systems and test it on historical documents and enquiries until accuracy reaches the agreed threshold.
Launch and support
We launch with a person in the loop, review the logs and exceptions and adjust the rules. Once the first process runs reliably, we move on to the next one on the list.
Are your processes different?
These solutions are a starting point for a conversation, not a complete list. Tell us which processes repeat in your company, and in one conversation we will tell you what is worth handing to AI and what is not.
Frequently asked questions
Can a customer see another customer's prices through the assistant?
No. The assistant runs every request with the rights of one specific customer and sees only that customer's contract, prices and orders from SAP Business One or Business Central. We manage access through your PrestaShop B2B accounts or Entra ID, and every request is recorded in a log. We verify this with tests before launch.
We run SAP Business One. Does it work with it, and how do orders get in?
Yes. The agent writes orders into SAP Business One through its integration interface (the Service Layer or DI API) or import files as prepared, not yet confirmed documents. The sales rep reviews them in the usual SAP window. If you use NetSuite or Business Central, we integrate through an API, file export or email flow, depending on your version. We choose the method after a check.
We receive orders from retail chains through EDI. Does the agent process those too?
Yes. EDI orders are already structured, so the agent only has to check prices, stock and packaging against your ERP and flag mismatches, for example when a chain's price differs from the contract price. The sales rep sends the confirmation through the EDI channel. The agent does not guess an unknown code: it flags it and, once approved, remembers the mapping for next time.
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AI consulting
A clear answer on where AI will deliver value in your business, and where it is not yet worth touching.
AI integrations
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Expertise confirmed by certifications
This service is delivered by specialists with valid international certifications. Their expertise is confirmed by independent organisations, not by us.
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Artificial Intelligence Security Professional
AI systems are deployed with protection against data leakage and model abuse.
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ISACA Advanced in AI Security Management
The AI security programme and its controls are managed following the ISACA methodology.
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ISACA Advanced in AI Risk
AI risks are identified and managed like any other IT risk.
Let's discuss an AI solution for wholesale
Tell us which processes repeat most in your company. Within 1 business day we will tell you where it makes sense to start and how long it would take.
We reply within 1 business day