AI agents and assistants
An assistant that knows your procedures, contracts and instructions, and answers in seconds.
Built for ISO 27001NIS2 DORA
- Internal knowledge
- Customer support
- New employee onboarding
Company knowledge, available with one question
Most company knowledge sits in documents nobody can find: procedures, contracts, instructions, old emails. An employee either searches for a long time, asks a colleague or guesses.
An AI assistant is trained on your own content and answers based on it, with a link to the source so the answer can be checked. Access rights stay the same as in your systems: the assistant does not show anything the employee could not see anyway.
Where assistants deliver the most value
We start with the area where the same questions come up most often.
Internal knowledge
Customer support
New employee onboarding
Contracts and documents
Access control
Maintenance and improvement
Frequently asked questions (FAQ)
Can the assistant make up a wrong answer?
The risk always exists, so we configure the assistant to answer only from your documents and to give a link to the source. When there is no reliable answer, the right behaviour is to say that no information was found, and this is set up during implementation.
What documents do we need to start?
The ones that already exist are enough. Nothing needs to be rewritten, as the assistant works with the files you have. A tidy structure helps but is not a precondition for starting.
Will employees see things they should not?
No. The assistant inherits existing access permissions: if an employee has no access to a file, the assistant does not use it and does not reveal its content.
How long does implementation take?
We usually launch a pilot with one knowledge area within a few weeks. Further work is connecting additional sources and refining answers based on real usage.
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Expertise confirmed by certifications
This service is delivered by specialists with valid international certifications. Their expertise is confirmed by independent organisations, not by us.
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Artificial Intelligence Security Professional
AI systems are deployed with protection against data leakage and model abuse.
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ISACA Advanced in AI Security Management
The AI security programme and its controls are managed following the ISACA methodology.
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ISACA Advanced in AI Risk
AI risks are identified and managed like any other IT risk.
Let's discuss an AI assistant for your team
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