Success stories

What was, what we did and what changed: anonymised situations from companies in Lithuania and the Baltics, with solutions, timelines and numbers. Find one similar to yours.

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Success stories

Situations and solutions

Company names are not published; the numbers and timelines come from real projects. Filter by sector.

Transport company: an AI agent for emailed orders, no retyping

Transport · 90 employees

Transport company: an AI agent for emailed orders, no retyping

Orders arrived by email as PDFs and free text, and two people retyped them into the system. An AI agent now parses the email, creates the record and passes unclear cases to a person to confirm. -65 % manual entry time in the dispatch office -40 % errors in orders

Manufacturer: IT support without a hire and a helpdesk response within 30 minutes

Manufacturing · 120 employees

Manufacturer: IT support without a hire and a helpdesk response within 30 minutes

When its only IT employee left, a 120-person manufacturer was left with no support and no documentation. In 6 weeks we took over the helpdesk, servers and backups: requests fell by a third and the SLA is clear. -35% IT requests per month 30 min helpdesk response under the SLA

Credit union: DORA compliance and a tested PlanB recovery in 10 weeks

Finance · 45 employees

Credit union: DORA compliance and a tested PlanB recovery in 10 weeks

A credit union needed DORA compliance: a risk register, an incident process and resilience testing. In 10 weeks we prepared the documents, deployed PlanB recovery and tested a 4-hour RTO. 4 hours tested recovery time (RTO) 2 recovery drills before submission to the supervisor

Real estate agency: a ChatGPT assistant answers brokers' questions about internal policies

Real estate · 35 employees

Real estate agency: a ChatGPT assistant answers brokers' questions about internal policies

Every day brokers asked the back office about contract templates, procedures and commissions. A ChatGPT assistant in the company workspace now answers with a link to the document, and the back office gets on with its own work. -55 % questions to the back office per week 2 wks to onboard a new broker (previously about 6)

Logistics company: warehouse system moved from office servers to managed cloud

Logistics · 80 employees

Logistics company: warehouse system moved from office servers to managed cloud

The warehouse system of a Vilnius logistics company kept going down because of ageing office servers. We moved it to managed cloud servers with backups in two countries: not one unplanned outage in six months. 0 unplanned outages in 6 months 4 hours agreed recovery time (RTO)

Clinic: immutable backups and recovery in hours after a ransomware incident

Healthcare · 150 employees

Clinic: immutable backups and recovery in hours after a ransomware incident

After a ransomware attack, the clinic spent a week restoring encrypted backups. We deployed Veeam with immutable backups, EDR protection and regular restore tests, and recovery now takes hours. 6 hours full recovery instead of a week 0 backups reachable from the clinic network

Accounting firm: Rivile in the cloud and secure work from home

Accounting · 25 employees

Accounting firm: Rivile in the cloud and secure work from home

The accountants of a Klaipėda accounting firm connected to Rivile on an office server through an insecure remote desktop. We moved Rivile to the cloud with VPN and 2FA: secure work from home and not a single piece of data lost. 0 data lost in a year 100% of logins through VPN with 2FA

Food manufacturer: backup of the whole infrastructure and a tested recovery

Food industry · 250 employees

Food manufacturer: backup of the whole infrastructure and a tested recovery

Backups covered only the servers, while the line control servers, network equipment and Microsoft 365 had none. Now the whole infrastructure is backed up, and recovery has been tested in drills within the agreed time. 4 hours tested recovery of critical systems (RTO) 100% of network device configurations in backups

Law firm: Microsoft 365 Copilot without the risk of case files leaking

Legal and consulting · 30 employees

Law firm: Microsoft 365 Copilot without the risk of case files leaking

The firm wanted Microsoft 365 Copilot, but SharePoint permissions were chaotic and confidential case files were visible to everyone. We fixed access, added sensitivity labels, enabled Veeam backups and ran a safe Copilot pilot. 0 confidential case files visible to the whole firm 15 min. to restore a deleted email or document

Design firm: BIM workstations in the GPU cloud instead of new hardware

Construction · 60 employees

Design firm: BIM workstations in the GPU cloud instead of new hardware

The BIM models of a design firm in Vilnius were stalling on ageing workstations, and project files travelled on laptops. We deployed GPU cloud workstations: no new hardware to buy, and the files stay in the data centre. 0 new workstations purchased 35 graphics workstations in the cloud

College: Microsoft 365 administration, Entra ID and MFA for all accounts

Education · 400 users

College: Microsoft 365 administration, Entra ID and MFA for all accounts

Thousands of accounts, former students with working access, and MFA only on a voluntary basis. We took over Microsoft 365 administration: accounts are disabled automatically, MFA is mandatory for everyone, and licences were reviewed. 100% of active accounts with mandatory MFA -28% paid licences after the review

Energy company: NIS2 audit, risk assessment and vCISO service

Energy · 200 employees

Energy company: NIS2 audit, risk assessment and vCISO service

An essential entity under NIS2 had to demonstrate its security maturity to the national cybersecurity authority. We ran an audit and risk assessment, wrote the policies and an incident plan, and took over the vCISO function: critical gaps closed. 0 critical vulnerabilities left open 12 approved security policies and procedures

E-commerce: Microsoft 365 with no downtime and zero successful phishing attacks

E-commerce · 40 employees

E-commerce: Microsoft 365 with no downtime and zero successful phishing attacks

After a phishing incident, an e-commerce company in Kaunas migrated its email from a local provider to Microsoft 365 with no downtime. With MFA, conditional access and backups, there has not been a single successful phishing case in six months. 0 successful phishing cases in 6 months 0 hrs email downtime during migration

IT startup: a vCISO without a hire and readiness for an ISO 27001 audit

Technology · 20 employees

IT startup: a vCISO without a hire and readiness for an ISO 27001 audit

A startup lost a tender because it could not complete a client's security questionnaire. With a vCISO service it built policies, a risk register and processes, and prepared for an ISO 27001 audit without a security hire. 3 days to complete a client security questionnaire 14 approved policies and procedures

Retail chain: MDM and SentinelOne for the devices of 20 stores

Retail · 300 employees

Retail chain: MDM and SentinelOne for the devices of 20 stores

The checkout computers of 20 stores and the managers' phones had no central management. We deployed MDM and SentinelOne Singularity: lost devices are wiped within minutes and incidents are visible in one console. 5 min. to remotely wipe a lost device 1 console for all devices and incidents

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