Choosing the process
Together we pick the process that repeats most often, has a clear definition of "done" and has its data in your systems. We define what the AI does on its own and what it does only after a person approves.
AI for manufacturers
Orders arrive as e-mails and PDFs, and someone keys them into Business Central or SAP Business One by hand. Operators hunt for instructions in SharePoint folders, and nonconformance reports pile up in Excel sheets. AI agents prepare orders in your ERP, answer from your documentation with a source and tidy up the reports, while a person approves every decision. Data stays in the EU.
Built for ISO 27001NIS2 DORA
- Classifying nonconformance reports
Orders arrive as PDFs, and a person keys them into Business Central
- Minutes order from PDF into Business Central or SAP Business One
- With a source answers cite the SharePoint document and page
- A person approves every ERP order and every corrective action
- Private AI SolidWorks drawings never leave your environment
In a manufacturing company, a customer sends an order as a PDF or as e-mail text, and a sales rep retypes it into Microsoft Dynamics 365 Business Central, SAP Business One or Monitor ERP line by line: codes, quantities, deadlines, packaging. The operator at the machine looks for the clamping force or temperature specified for a new product and asks the foreman, because the process sheet sits in a SharePoint folder among a hundred others and the drawing is in SolidWorks PDM. The quality department collects nonconformance reports from the shifts, but what keeps recurring only becomes visible at the end of the quarter. Equipment maintenance logs get filled in, yet nobody reads them until a machine stops. Supplier invoices and declarations of conformity are checked by eye, when there is time.
AI takes over exactly these manual links: it reads orders from e-mails and PDFs and creates a draft sales order in Business Central, SAP Business One or Monitor ERP for the sales rep to approve, answers operators from the process sheets in the SharePoint library and names the page, classifies nonconformance reports by cause, reads maintenance logs and reminds you of upcoming work, and matches supplier invoices and certificates against the purchase order in the ERP. MDP CLOUD implements these solutions with Claude, ChatGPT or Microsoft Copilot and connects them through an API, a file export or an e-mail flow, depending on your ERP version. We start with security: drawings and process sheets are your competitive advantage, so the models run in a private environment (MDP CLOUD's GPU cloud in Lithuania (EU), or an EU region), and access matches your ISO 27001 and NIS2 requirements.
What we implement for manufacturers
The 5 solutions we implement most often in this industry. Each one starts with a single process, has a human approval step and is measured.
Orders from email and PDF into the ERP
An agent watches the orders mailbox in Outlook, extracts item codes, quantities, deadlines and delivery terms from the e-mail text, PDF or Excel attachments, checks them against your price list and contract and creates a draft sales order in Business Central, SAP Business One or Monitor ERP. The sales rep sees the prepared order with the unclear points flagged and approves it with one click. A customer who asks about a delivery date gets an answer within the hour.
We build it with: a Claude agent through the API + a Business Central, SAP Business One or Monitor ERP integration
Documentation assistant for operators
An operator asks about product parameters, machine settings or safety requirements in Teams on a tablet and gets an answer from the process sheets, equipment manuals and SolidWorks drawing PDFs kept in a SharePoint library, with a link to the exact document, page and version. The assistant answers only from approved documents and says so when the information is not there. Training a new employee gets shorter, and the foreman stops answering the same questions.
We build it with: a Copilot agent over SharePoint documents and SolidWorks drawing PDFs, with a source
Classifying nonconformance reports
Quality and nonconformance reports from Microsoft Forms, shift logs and e-mails are classified by product (from the Business Central item list), operation, cause and consequence, and every week a summary goes to Teams showing which problems recur and where. The quality manager sees trends without manual Excel work. A person makes the decisions on corrective actions.
We build it with: ChatGPT through the API + a Power Automate flow from Microsoft Forms and SharePoint, report in Teams
Maintenance log analysis and reminders
Reads the equipment maintenance logs in SharePoint or Excel, failure records, machine hour counters and manufacturer service intervals, builds a list of upcoming work and reminds the people responsible in Teams or by e-mail. It spots repeated failures of the same machine and flags them to the mechanic. The maintenance manager plans and approves the work.
We build it with: Claude through the API + SharePoint or Excel logs, hour counter exports, reminders in Teams
Checking invoices and declarations of conformity
Recognises supplier invoices, delivery notes and material declarations of conformity (CE, EN standards, material certificates), checks that the documents match the purchase order in Business Central or SAP Business One and that certificates are valid and assigned to the right batch. Missing or outdated documents are flagged to the purchasing department. Only checked and approved entries reach the books.
We build it with: document recognition + a Business Central or SAP Business One purchasing integration
How we implement it
From the first conversation to a working solution, with measurement and ongoing support.
Access and data
We put access to files and systems in order, give the AI its own identity with the least privileges it needs, turn on an action log and choose where the model runs: your Microsoft 365, Amazon Bedrock in an EU region or our GPU cloud in Lithuania (EU).
Build and test
We build the solution with Copilot, Claude or ChatGPT, whichever fits the task, connect it to your systems and test it on historical documents and enquiries until accuracy reaches the agreed threshold.
Launch and support
We launch with a person in the loop, review the logs and exceptions and adjust the rules. Once the first process runs reliably, we move on to the next one on the list.
Are your processes different?
These solutions are a starting point for a conversation, not a complete list. Tell us which processes repeat in your company, and in one conversation we will tell you what is worth handing to AI and what is not.
Frequently asked questions
Our SolidWorks drawings and processes are trade secrets. Will they end up in public models?
No, if the solution is configured correctly. For sensitive documentation we offer private AI: the models run in MDP CLOUD's GPU cloud in Lithuania (EU) or in Amazon Bedrock in an EU region, your data is not used to train models and does not leave your environment. We manage access through Entra ID, so an operator sees only the SharePoint documents of their own area, and SolidWorks source files are never loaded into the assistant, only approved drawing PDFs.
Does it work with Business Central, SAP Business One and Monitor ERP?
Yes, these are among the most common ERP systems in our customers' factories. We connect Business Central through its API and Power Automate connectors, SAP Business One through its API or import files, depending on the version, and Monitor ERP through its API or an export, according to your implementation partner's setup. If the ERP is old and has no API, the agent writes to import files or a staging table, with a person approving. We choose the integration method after a check, and we do not claim an official partnership with these vendors.
How long does the first solution take?
We usually launch the first solution, for example moving orders from e-mail into Business Central or SAP Business One, in pilot mode within a few weeks. At first the sales rep approves every order, and once the agent reaches stable accuracy, we agree which typical cases can be approved automatically. Human oversight always stays.
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Expertise confirmed by certifications
This service is delivered by specialists with valid international certifications. Their expertise is confirmed by independent organisations, not by us.
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Artificial Intelligence Security Professional
AI systems are deployed with protection against data leakage and model abuse.
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ISACA Advanced in AI Security Management
The AI security programme and its controls are managed following the ISACA methodology.
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ISACA Advanced in AI Risk
AI risks are identified and managed like any other IT risk.
Let's discuss AI for your manufacturing company
Tell us which processes repeat most in your company. Within 1 business day we will tell you where it makes sense to start and how long it would take.
We reply within 1 business day