Process automation

Repetitive tasks that a person does today can run by themselves, more accurately and without waiting.

Built for ISO 27001NIS2 DORA

Process automation
  • Request routing
  • Document workflows
  • Data transfer

We automate what repeats every day

Every company has tasks that repeat without exception: routing a request, moving a document from email into a system, waiting for an approval, retyping data from one application into another. They do not look big, but together they take up a significant part of the working day.

We start by describing the process and measuring how much time it actually takes. We automate only where the benefit is clear, and leave decisions that need judgement to people.

What we automate most often

Processes where the benefit shows up fastest.

Request routing icon
Request routing
Incoming emails and forms are sorted and sent to the responsible person.
Document workflow icon
Document workflows
A document moves through review and approval without manual reminders.
Data transfer icon
Data transfer
Information moves between systems automatically, with no manual retyping.
Reminders icon
Reminders and deadlines
The system itself reminds people about approaching deadlines and incomplete steps.
Reports icon
Report preparation
Regular reports are compiled and sent on a schedule.
Control icon
Control and audit log
Every automated action is recorded, so you see what happened and when.

Frequently asked questions (FAQ)

How do we decide which process to automate first?

The best candidate is one that repeats often, has clear rules and is done by hand today. We also estimate how much time it takes per month, which lets you compare several candidates by numbers rather than by gut feeling.

Does automation mean laying off employees?

In practice, usually not. We automate tasks nobody wants to do and where most errors occur, and the time freed up goes to customers and tasks that require judgement.

What happens when a process has an exception?

Exceptions are handed to a person. The automation handles typical cases, and flags atypical ones and passes them on with full context so a decision can be made quickly.

Do we need new software?

What you already have is often enough, especially if you use Microsoft 365 with Power Platform. We suggest a new tool only when the goal cannot be reached without it.

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Expertise confirmed by certifications

This service is delivered by specialists with valid international certifications. Their expertise is confirmed by independent organisations, not by us.

All certifications
  • AISP badge
    AISP PECB

    Artificial Intelligence Security Professional

    AI systems are deployed with protection against data leakage and model abuse.

  • AAIR badge
    AAIR ISACA

    ISACA Advanced in AI Risk

    AI risks are identified and managed like any other IT risk.

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