A guest asks whether a sauce contains nuts, and a new waiter runs to the kitchen or guesses. The assistant answers from your approved recipe cards, exported from Lightspeed or Poster POS, and from allergen tables, always citing the source, and only the chef changes recipes.
Built for ISO 27001NIS2 DORA
In a cafe or restaurant the menu changes every season, and the staff even more often. A waiter has to know the composition of forty dishes, the fourteen allergens, which dishes are vegan, what can be swapped to be gluten-free and what happens when a guest asks for lactose-free. Recipe cards with exact composition sit in the costing module of Lightspeed or Poster POS, but only the chef and the bookkeeper see them, the allergen table hangs in the kitchen on paper, and the waiter answers from memory. A mistake here means not an unhappy guest but a health risk and liability for the venue.
We build a ChatGPT Custom GPT with your recipes, allergen tables and substitution rules. We take recipes from the recipe card export of Lightspeed or Poster POS, so that the composition is the same one the kitchen and costing use, and we compile the allergen marking together with the chef, covering the 14 allergens listed in EU Regulation 1169/2011. Staff ask on a phone or tablet at the table, and the assistant answers only from the uploaded documents and names the recipe card or table row each answer came from. If a dish or ingredient is not in the documents, the assistant says so and refers the question to the chef instead of making something up. Guests can be given a separate, simpler version with approved allergen tables via a QR code on the menu. When the chef changes a recipe in the POS, we refresh the assistant's knowledge base from a new export on an agreed schedule and remove old versions. The model runs on the OpenAI platform without training on your data, the recipes remain your property, and every question is visible in the log, so you can review what staff ask most often.
Four steps from input to a record in your system, with human approval wherever there is risk.
With the chef we export the recipe cards from the costing module of Lightspeed, Poster POS or your costing system, and organise them with the allergen tables and substitution rules into a clear structure: dish, ingredients, allergens, possible substitutions. This becomes the only source the assistant answers from.
A waiter or bartender asks the Custom GPT on a phone or tablet, for example whether the Bolognese sauce contains celery. The assistant finds the dish and answers from the recipe card, citing the source and possible substitutions.
Every answer links to a recipe card or an allergen table. If a dish or ingredient is not in the knowledge base, or the recipe is marked as being changed, the assistant says that the kitchen will confirm and does not answer with a guess.
The chef changes a recipe in Lightspeed or Poster POS, and on the agreed schedule we refresh the knowledge base from a new recipe card export and remove old versions. Every month we review the question log and suggest what to add to the tables or to staff training.
A ChatGPT assistant with your recipe cards from Lightspeed or Poster POS, allergen tables and substitution rules, available on a phone and tablet.
Recipes and allergen tables organised with the chef in one structure, which we update from the POS export whenever the menu changes.
An optional simpler version of the assistant for guests, with approved allergen tables and without the internal recipe card details and food costs.
A clear procedure for how a recipe changed in the POS reaches the assistant, and a question log for staff training.
ChatGPT Custom GPT with recipe cards exported from Lightspeed or Poster POS and allergen tables. We take recipes through a system export or files, depending on your version, so no direct integration is needed here. Read more about this service and its limits on the service page.
It answers only from your approved recipe cards and tables and names the source, so the source of an error can only be a document. That is why the chef approves recipes in the POS, and in doubtful cases the assistant refers to the kitchen. Final responsibility for the information given to the guest remains with the venue.
Yes, these systems let you export recipe cards or costings to a file, from which we build the knowledge base. They usually do not include allergen marking, so we add it together with the chef. We choose the export method after checking your system, and we do not claim an official partnership with these systems.
The Custom GPT runs in your ChatGPT workspace, where data is not used to train the model and access is limited to your accounts. Food costs from Lightspeed or other costing systems are not loaded into the knowledge base. If you want even stricter control, we can deploy a private model in our cloud in Lithuania (EU).
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The AI security programme and its controls are managed following the ISACA methodology.
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