Payment reminders and reconciliation

At month end accounting matches statements to invoices by hand and writes reminders to debtors one by one. From the receivables report of SAP Business One or Sage and the bank statements, the solution matches payments, flags unclear amounts and drafts reminders by overdue stage, and the accountant approves before anything is sent.

Built for ISO 27001NIS2 DORA

Payment reminders and reconciliation
  • Bank and ERP integration
  • Reminder rules and templates
  • Approval window for the accountant

Reminders are prepared every morning from SAP Business One receivables, and the accountant only approves

  • Every morning statements matched to SAP Business One invoices
  • Three stages reminder tone by days overdue and customer importance
  • Accountant approves the list before emails are sent
  • The manager decides on limits and stopping deliveries

A wholesaler has hundreds of invoices on credit terms, and customers do not pay by the invoice: one covers three invoices with a single transfer, another pays part, a third writes only the company name in the payment reference, and retail chains whose invoices go out through EDI pay on their own schedule with deductions. Every morning the accountant opens the bank statement and the SAP Business One, Sage or Xero receivables report and matches the amounts by hand, and writes reminders to late customers, each time remembering who has already received a first email, who a second, and for which customer the sales rep asked not to send strict letters.

Every morning the solution picks up the bank statement (an export or a separate bank interface) and the receivables report from SAP Business One, Sage or Xero. A Claude model via API matches the received payments to invoices by amount, payer, reference and invoice numbers, including partial payments, payments covering several invoices and payments from EDI chains with deductions. Clear matches are marked as reconciled, and unclear amounts (an overpayment, an unknown payer, an amount with no invoice) go to the accountant's list. Then, based on the remaining debts and your rules (days overdue, customer importance, agreed exceptions), the agent prepares reminder emails: a polite reminder, a second reminder with a list of invoices, and a notice about a possible stop of deliveries. The accountant reviews the list, strikes out what is needed and approves; only then do the emails go out from your Outlook, and the sent reminder is noted on the customer record in HubSpot or Pipedrive so the sales rep knows. Decisions on credit limits or stopping deliveries are never made automatically: your manager makes them from the summary the agent prepares. The model runs on the Anthropic API or Amazon Bedrock in an EU region, and your data is not used to train the model. We post reconciled payments to SAP Business One through its import format, and to Sage or Xero through an import or API, depending on the version, and if your ERP runs on managed ERP hosting, everything runs on infrastructure we manage.

How it works

Four steps from input to a record in your system, with human approval wherever there is risk.

Statements and receivables report

The flow picks up yesterday's bank statement and the receivables report by customer from SAP Business One, Sage or Xero through an export or an interface. No manual exports are needed, and if the bank has no interface, the statement is uploaded to an agreed folder.

What you get

Bank and ERP integration
Bank and ERP integration

Automatic pickup of statements and the receivables report from SAP Business One, Sage or Xero, and import of reconciled payments back through the system's import format or API.

Reminder rules and templates
Reminder rules and templates

Overdue stages, customer groups, an exceptions list and email templates in your tone, which accounting can change without a developer.

Approval window for the accountant
Approval window for the accountant

A morning list with reconciled payments, unclear amounts and reminders to approve with one click.

Manager summary and log
Manager summary and log

A weekly debtor overview for the manager with suggested decisions, reminder notes on the HubSpot or Pipedrive records, a log of all emails and our support.

What we build it with

Claude via API + receivables reports and bank statements from SAP Business One, Sage or Xero, and import of reconciled payments back through the system's import format or API, depending on the version. We choose the platform by the task and by where your data may be: read more about this service and its limits on the service page.

Frequently asked questions

Can a reminder go to a customer without approval?

No. All emails wait in the accountant's approval list, and only approved ones are sent from your Outlook. Stopping deliveries or changing a credit limit is never done automatically at all: it is your manager's decision.

Does it work with SAP Business One, Sage or Xero?

Yes. We take the receivables report from SAP Business One through its interface or an export and return reconciled payments through its import format. With Sage and Xero we integrate through an API, file export and import, or an email flow, depending on your version. We choose the integration method after a check, and the first stage can run on exports alone.

Does bank data reach the model?

Only the statement lines needed for matching are passed to the model, without login details and without the full account history. The model runs on the Anthropic API or Amazon Bedrock in an EU region, the data is not used for training, and every action is written to a log.

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Expertise confirmed by certifications

This service is delivered by specialists with valid international certifications. Their expertise is confirmed by independent organisations, not by us.

All certifications
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    AISP PECB

    Artificial Intelligence Security Professional

    AI systems are deployed with protection against data leakage and model abuse.

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    AAISM ISACA

    ISACA Advanced in AI Security Management

    The AI security programme and its controls are managed following the ISACA methodology.

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    AAIR ISACA

    ISACA Advanced in AI Risk

    AI risks are identified and managed like any other IT risk.

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